Did you know that in most cases, you can prevent escalation of disruptive behavior with your own verbal & nonverbal behaviors? The ability to organize your thinking and calmly respond are effective de-escalation techniques that can help you avoid a potential crisis.
In video below, you will watch realistic scenarios demonstrating how your own words & nonverbal behaviors can help you safely manage dangerous situations.
Learn how personal space, body language, and listening skills can help effectively de-escalate the disruptive behavior of those in your care.
Please note that physical intervention should always be the very last option is crisis intervention.